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Cell Phone and Mobile Device Services

For Personal Use

Discounts on cell phone services are available to students, faculty, and staff. Faculty and staff can visit the Office of Budget and Controller's office's Panther Express personal purchase page for details. Students, faculty, and staff can also check  the AT&T Web site to see if they are eligible to receive discounts.

Panther Express

For University Use

CSSD can help faculty, staff, and departments acquire cell phones, wireless aircards, or smartphones/personal digital assistants (PDAs) for University use. We can also help you find a device and plan that's right for you and your department's budget.

The Technology Loaner Program for International Travel offers loaner laptops, iPads, and smartphones to individuals traveling abroad to lessen the associated security risks while allowing full use of required software applications. Devices are available to faculty and staff for the purpose of conducting University business and program activities during international travel. Complete details about the program are available on the Pitt Global Web site.

 

Request Service

  1. Research available phones from vendor Web sites: AT&T Wireless, T-Mobile, and Verizon Wireless.
  2. Review  University discount programs via the Panther Express personal purchase page for departments from carriers. Discounts may not be available for all vendors.
  3. To request these services, submit the online Cell Phone and Mobile Device Request.

Report Lost or Stolen Cellular Devices

It is important to suspend your service if your device is missing.  Please contact the vendor directly and a representative will guide you through the process. Below are the phone numbers that should be used for each vendor.

AT&T

  • In US for Domestic Service – 800.999.5445
  • In US for Global Service – 800.335.4685 for calling from the US for someone’s phone that is currently out of the country
  • Out of US for Global Service – 916.843.4685 for calling if you are out of the country with your phone

Verizon

  • In US for Domestic Service – 800.922.0204
  • In US for Global Service – 800.711.8300 for calling from the US for someone’s phone that is currently out of the country
  • Out of US for Global Service – 908.559.4899 for calling if you are out of the country with your phone

T-Mobile   

  • Call 800.375.1126

Sprint/Nextel     

  • Call 877.927.2199